If your PC meets the minimum system requirements and you are experiencing low frame rates, slow or choppy performance, or long loading times, please follow the troubleshooting below:
Clean install your graphics drivers following the instructions below:
NVIDIA
- Download the latest drivers using the following link
- Download Display Driver Uninstaller and run it to remove previous versions of drivers.
- Clean install drivers that you've downloaded in step 1.
AMD
- Uninstall your graphics drivers using the AMD Cleanup Utility software.
- Download and clean install the latest drivers from link
Note: If the issues occurred right after updating the drivers, install the previous version, and please report the issue to us.
- Verify the integrity of the game cache as described here.
- If you have any applications that are using overlay features, e.g., Discord, Epic Store, etc., disable their overlays or completely disable these applications
- Disable all unnecessary apps before launching the game, including hardware monitoring and antivirus/anti-malware programs.
If the issue persists, please contact us directly. Provide the following information:
- A video of the issue, if possible. (attachment or link)
- Your save file if the issue is limited to a specific location.
Make sure to provide all the files in the given save folder. You can compress the save file folder (e.g. to .zip).
Save files are located here: C:\Users\USERNAME\AppData\Local\Sas\Saved\SaveGames
May 6, 2025