Performance Issues

If your PC meets the minimum system requirements and you are experiencing low frame rates, slow or choppy performance, or long loading times, please follow the troubleshooting below:

Clean install your graphics drivers following the instructions below:

NVIDIA

  1. Download the latest drivers using the following link
  2. Download Display Driver Uninstaller and run it to remove previous versions of drivers.
  3. Clean install drivers that you've downloaded in step 1.

AMD

  1. Uninstall your graphics drivers using the AMD Cleanup Utility software.
  2. Download and clean install the latest drivers from link

Note: If the issues occurred right after updating the drivers, install the previous version, and please report the issue to us.

  1. Verify the integrity of the game cache as described here.
  2. If you have any applications that are using overlay features, e.g., Discord, Epic Store, etc., disable their overlays or completely disable these applications
  3. Disable all unnecessary apps before launching the game, including hardware monitoring and antivirus/anti-malware programs.

If the issue persists, please contact us directly. Provide the following information:

  1. A video of the issue, if possible. (attachment or link)
  2. Your save file if the issue is limited to a specific location.

Make sure to provide all the files in the given save folder. You can compress the save file folder (e.g. to .zip).

Save files are located here: C:\Users\USERNAME\AppData\Local\Sas\Saved\SaveGames

May 6, 2025

Contact Us

Not finding what you're looking for? Contact Us Directly